Shipping information

We use FedEx, DHL, GLS, and Finnish Post to ship our products.

The usual time for processing your order before shipping is 5 working days. As soon as your order is shipped, we will send a shipping confirmation by e-mail.

Shipping within Finland is by Postal Parcel – normally 1-2 working days. The parcel must be picked-up from your Post Office with the notice of delivery or the tracking number. The shipment is delivered against signature. The recipient must be prepared to verify their identity.

Shipping time outside Finland depends on the service and it can be by FedEx Economy (3-6 business days), Fedex Priority (1 - 3 business days), DHL Express (1-3 business days), GLS, Deutsche Post, and Finnish Post.

In some cases we may need to change the chosen service. In this case we will inform you only if the new service is of a lower speed. For example for bulky products with higher volume as compared to the weight, some shipping services may be too expensive. Another instance is when the address is in a remote area for which FedEx and DHL charge extra. In this case we would ship with regular post, Deutsche Post or Finnish Post.

Shipping to Finland is free for orders over 100 Euro.