Finland Quality Design comply with the European Union E-commerce directive which means that you can return a product if you are not completely satisfied. When returning a product it must be in unchanged condition. We strongly recommend that you use a trackable shipping service when returning a product. The price of the products, shipping costs deducted, will be refunded within 20 days from the day that the product is delivered to Finland Quality Design. If you use your right to return a product, the shipping costs, custom and handlings fees will be paid by you.
You can always cancel your order before the shipment has been dispatched from our warehouse. Your cancellation must be written in form of an E-mail covering all order details. If you need more information regarding returns, please contact Customer Service at firstname.lastname@example.org.