Secure Payments

We accept payments using credit and debit cards (Visa, Visa Electron, MasterCard and Business Eurocard), online payment services of all Finnish banks, invoice and part payments. Our credit card payments, invoice and part payments, and online bank payments are processed by SVEA. We offer money transfer to our bank account.

SVEA eMaksut Payments

eMaksut payment service is offered by SVEA Group Ltd (Company registration number 2121703-0) in co-operation with banks and credit institutions. You as a consumer are not required to register or pay extra costs for using the payment service. SVEA Group Ltd is an authorized payment institution supervised by the Financial Supervisory Authority (FIN-FSA). All data transfer and money transactions are SSL secured meaning that no external party can see your personal information. SVEA Group Ltd is the payment receiver.

Online Bank Payments

You can use the online payment services of all Finnish banks: Aktia, Danske Bank, Handelsbanken, LähiTapiola, Nordea, OP, POP Bank, Säästöpankit, S-Bank, and Ålandsbanken.

Card Payments (Visa, Visa Electron, MasterCard and Business Eurocard)

In transactions paid by credit or debit card, Maksuturva Group Ltd acts as the vendor, which means that Maksuturva and the buyer are the parties of the business transaction. The web store is responsible for marketing and delivering the products or services and for handling possible reclamations. Maksuturva Group Ltd is the payment receiver, and it also handles reclamations regarding payments.

Contact information:

Maksuturva Group Ltd
Business ID: 2121703-0
Ruoholahdenkatu 23
00180 HELSINKI
Tel. +358 9 42 41 7040, workdays between 9 a.m. and 5 p.m.
www.maksuturva.fi

Purchasing by invoice or part payment (only in Finland)

Maksuturva invoice and part payment service offers a secure and flexible option to finance your purchases in one or several payments. The credit provider of the invoice and part payment service is Lindorff Invest Oy.

You can choose from the following methods of payment

  • invoice if the value of your purchase exceeds 20 euros or
  • part payment if the value of your purchase exceeds 30 euros

and no more than 2,000.00 euros. The method of payment requires that you have a Finnish personal identity code, permanent and official home address in Finland, and be at least 20 years of age. The method of payment is available only for private individuals. Your own credit stoppage or hidden information will prevent the use of the method of payment.

Purchasing by invoice is possible just by providing your personal identification code. If you want delivery to somewhere other than your home address, please authenticate yourself in the TUPAS service using your online banking access codes: This allows you to freely select a delivery address, whether it’s an automated parcel terminal, summer cottage or your workplace. Your credit information will be checked from a credit information company a real time credit decision will be made on that basis. The credit decision and checks are done by Lindorff Oy, and the information is not stored into the seller’s customer data registry.

After an approved credit decision and purchase transaction, you will receive an invoice in the way you want, either by email or as a paper invoice. Note: the earliest date when the invoice is sent is one week after you send the order. The reason for this is that you always receive an up-to-date invoice that also includes possible returns. Please contact Lindorff’s customer service for more information about a possible declined credit decision.

When you choose the invoicing option, you always receive 14 days of interest-free time for payment of your purchases. If you decide to pay for your purchase with part payments, you can select the payment schedule that best suits you from the options given either when making the purchase or after you have received your invoice. The credit agreement with Lindorff Invest Oy will come into effect when you make the first payment by the due date of the invoice. Depending on the size of the purchase, the options available are from 3 to 24 months.

Monthly invoices are sent for part payments. The monthly credit fee for each part payment is 3 € and the interest on the part payment is 15 %. The actual annual interest calculated for a 1,500.00 € loan with a typical payment time of 12 months, including credit interest and monthly fees, is 23.1%. The service does not obligate you to a permanent credit relationship. Legal fees and interest will be collected for possible late payments. Changes to due date according to the general terms and conditions.

Learn more about

or you can save them for yourself when verifying a purchase.

Handling of returns

If you return products, Lindorff refunds the open credit automatically after being notified by Maksuturva about the approved return. If, however, you wish to be refunded for a payment that has already been made, you need to give your personal information and your bank account information to Lindorff’s customer service.

By email: eramaksu@lindorff.fi, with the headline Lindorff Invest Oy/payment refund
By post: Lindorff Oy/ Laskutusasiakaspalvelu, P.O. Box 20, 20101 Turku or

Customer service for invoicing and part payment:

Online service: bill.lindorff.fi
Telephone service: +358 2 2700 550
Mon-Fri 8:00 am to 10:00 pm and Sat 10:00 am to 3:00 pm (fee: normal local or long distance call charge)
Email: eramaksu@lindorff.fi